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Terms and Conditions

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  • Welcome to the Best 4TM website which is operated by HolGoun Healthcare (Pty) Ltd.  By accessing and using any part of the website you are agreeing to the following Terms & Conditions and the Privacy Policy which explains how your personal information will be used.  Please read the Terms & Conditions carefully before accessing www.best4.co.za (the “Website”).  If you do not agree with anything you read here, please exit this website.

  • ALTERATIONS TO TERMS & CONDITIONS AND WEBSITE
    HolGoun Healthcare (Pty) Ltd (“Us”/”We”/”Our”) may amend (either temporarily or permanently) these Terms & Conditions or the website without notice and such amendments will take effect upon posting to this website.  Your continued use of the website following any amendments to these Terms & Conditions and the website shall be deemed to be your acceptance of such amendments.  If any part of these Terms & Conditions is unlawful, invalid or unenforceable for any reason, the validity or enforceability of the remainder will not be affecte

  • WEBSITE AVAILABILITY
    While we have taken reasonable care to prepare the website, we do not guarantee that the website will operate without error nor that the website will be available for use at all times. We reserve the right to repair or maintain the website at any time.

  • EXTERNAL LINKS AND REFERENCES
    Within the website, you may find links or references to materials and/or websites that are controlled and maintained by third parties. We do not endorse those websites nor do we take responsibility for the content of such websites. We accept no liability in respect of the content of or from your use of any of those websites

  • COPYRIGHT AND TRADEMARKS
    All copyright, trademarks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed to us or otherwise used by us as permitted by law.  In accessing the website, you agree that you will access the content solely for your personal and non-commercial use. None of the material may be downloaded, copied, reproduced, transmitted, printed or distributed without the prior written consent of the copyright holder.  This excludes the downloading, copying and/or printing of pages of the website to assist you in placing an order or for personal, non-commercial use only. You may not create any links to the website from another website without our prior written consent. You acknowledge that damages may not be an adequate remedy and as such acknowledge that we are entitled to injunctions and specific performance without proof of special damage. 

  • DISCLAIMER
    You should read the following provisions carefully as they exclude or limit the legal liability of HolGoun Healthcare (Pty) Ltd in connection with your use of this website.

  • The information provided by us is provided in good faith and on an “as is” basis. You rely on any such information at your own risk as we do not guarantee the accuracy of such information.

  • Any articles and materials displayed on the website are provided for information only. We do not accept any liability arising out of reliance on any such articles or materials displayed on the website.

  • In respect of any advice given, same is given for information purposes only.  It is not intended as a substitute for advice from your doctor or other healthcare professional.  You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have, or suspect you might have a health problem.  You should not stop taking any medication without first consulting your doctor.

  • The information contained on this website is for general information purposes only.  The information is provided by HolGoun Healthcare (Pty) Ltd, and whilst we endeavour to keep the information updated and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.

  • Your use of the website is at your own risk.  We make no guarantee that the use of the website will cause no damage to any information technology equipment used to access the website (including from transmittal of a virus or like) nor to any data stored on such information technology equipment.

  • If you use this website from outside the Republic of South Africa, you are responsible for compliance with applicable local laws.

  • LIMITATION OF LIABILITY
    HolGoun Healthcare (Pty) Ltd and its suppliers (including but not limited to its content provider) hereby expressly exclude all conditions, warranties and any other terms which may be implied by statute, common law or equity as permitted by law unless otherwise expressly stated to the contrary in these Terms & Conditions.  HolGoun Healthcare (Pty) Ltd and its suppliers shall not be liable for any direct, indirect or consequential loss or damages, including but not limited to loss of profits, loss of anticipated saving or loss of data, arising out of or through the use of or inability to use the website or failure of the website whether such loss or damage arises as a breach of contract, negligence, breach of statutory duty or arising in any other way regardless as to whether such loss or damage was foreseeable.  Our liability for death or personal injury arising from its negligence or fraudulent misrepresentation by us or our employees or agents is not excluded nor limited nor is any liability which cannot be excluded or limited by operation of law.  HolGoun Healthcare (Pty) Ltd shall not be in breach of these Terms & Conditions by reason of our delay or failure to meet any obligation where such failure or delay is due to any cause beyond our reasonable control.

  • JURISDICTION AND LAW
    These Terms and Conditions and our Privacy Policy shall be governed by and construed in accordance with the law of the Republic of South Africa.  You agree that any disputes shall be subject to the exclusive jurisdiction of the South African courts. 

  • WAIVER
    In the event that we do not take immediate action against you for breach of these Terms & Conditions, we maintain the right to do so in the future for such breach or any subsequent breach.

  • QUESTIONS AND FEEDBACK
    Please direct all questions and feedback relating to www.best4.co.za to the contact persons specified herein.

  • DETAILS SUPPLIED BY YOURSELF
    The user of this website is fully responsible for the content and correctness of details he or she sends us as well as for the non-violation of any third-party rights that may be involved in such details.  The user gives his/her consent for us to store such details and to use the same for the purpose of statistical analysis or for any other specified business purpose, unless the information involves personal details, going beyond master data or usage data.  In particular, we are entitled to use the contents of such messages, including ideas, inventions, blue prints, techniques and expertise contained herein, for any purpose, such as the development, production and/or marketing of products or services and to reproduce such information and make it available to third parties without any limitations.

  • PRIVACY POLICY
    HolGoun Healthcare (Pty) Ltd (“We”/”Us”) is committed to protecting your privacy and does not disclose your information to any third parties other than to process your request and/or order and/or to enable us to provide you with the best possible service. The type of information we collect includes your name, home address, shipping and billing address, phone number and email address.  By accessing and using www.best4.co.za (the “Website”) you are agreeing to the Terms and Conditions and this Privacy Policy.  We will not share any saved card or banking details with any third parties.

  • We use cookies (information stored on your computer by your browser which tracks your navigation on our website) to understand how often you visit, to fill your basket, to track previous purchase and to customise your user experience.  Please consult your browser settings to turn cookies on/off.

  • We may use your personal information to process your orders including payments and for shipping purposes. We may provide your personal information to credit reference and fraud prevention agencies that may retain a copy of such information.  We will not transfer your personal information to any third party without sufficient protection of such information. Other uses include for marketing (if you have elected to receive marketing) and enhancement of our website by analysis of customer use of the website (but not in a manner which will identify you).  Please note will not sell your details to any marketing agency or for any other use.

  • In light of the importance of protecting children’s privacy, we do not collect, process or use on our website any information relating to an individual whom we know to be under 13 years old without the prior, verifiable consent of his or her legal representative.  Such legal representative has the right, upon request, to view the information provided by the child and/or require that it be deleted.

  • For more information about Our Privacy Policy please direct queries to the contact persons specified herein.

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