Customer satisfaction is our top priority. If you are not happy with your purchase you may return your goods up to the end of 7 days after you have taken delivery of them.
Our address for all returns is c/o HolGoun House, 269 Veale Street, Nieuw Muckleneuk, Pretoria, South Africa. If goods are returned within 14 days of the date of receipt and in accordance with the terms, a refund will be credited to the original purchaser’s credit card including sales taxes for all RSA country shipments excluding packaging and shipping charges.
For further information you can contact customer services who will be happy to talk you through the procedure, simply call +27 12 346 0393 (in office hours) or send an email to